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All Customer Reviews (3)

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PC Pitstop
Rating 10/10 5/5
modified review posted May-19-2006

Great Company. Very quick turn around, and awesome customer service. I came to PC Pitstop after a really bad experience ordering a similar product from cooldrives.com which came defective. So I placed this order on PC Pitstop and boom put together, tested, and shipped the same day. Next day I was running raid6 and happy I went to PC pitstop

BeatDeal.com
Rating 10/10 5/5
modified review posted May-11-2006

I love this store. They have great prices and awesome customer service. I email them when I want a price to beat and they do it. They will even tell me quality places to find items they do not stock. Top Notch. I highly recomend

CoolDrives.com
Rating 2/10 1/5
modified review posted May-11-2006

Update.
Read the response from cooldrives below my post.It is Full of lies, but serves as a fine example of the shopping experience at cooldrives.com...aweful and unprofessional.
(this is my original post/review)
"I was cursed by a customer rep for submitting a trouble ticket to find out the status of my order. According to cooldrives.com I am an idiot who does not read the checkout page...they forget my order was 650.00 so I have the right to be a dumb customer. After that whole mess, they requested my item to be shipped back to sender without notifying me or refunding my money...scam artists. they also go by qualitycables.com"

modified review This review was modified by rippedoffdave on May 19 2006 12:17:20 PM

QCUSAINC, CoolDrives.com / QCUSA INC. rep has responded
modified review posted May-19-2006

“As posted on our site our policy is required to be read prior to order
placement (we even require customer to select a checkbox stating they have
read our policy). This customer did not do so nor did he read the BOLD print
that stated we are 2-3 days behind on order processing.

Two days later he sent in EMERGENCY e-mails(tech tickets) wanting to know why the hell we
did not ship his $650 hard earned dollar order and he is the boss and he
spent the money and he wants it NOW (spamming our tech system with 20+
ticket numbers).

Yes this customer is an IDIOT and should not shop with us as we clearly
discourage IDIOTS from being RUDE, OBNOXIOUS and SELF-SERVING.

Our policy is what joins us together with a customer. If a customer does not respect our
policy we will not respect him as a customer (it is only logical). Some
IDIOTS think that just because they are spending money it entitles them to
be RUDE to our employees, defraud our company, post false claims online, and slander our reputation. After all, we are people and customers too.

This type of behavior is NOT WELCOME (it is stated on our site that if
you do not like our policy 'please go away', I do not know how much clearer we can make it).

This IDIOT of a customer also posted on other sites that he is blind and did
not read any information on our site, I am totally lost how this person can
survive in this world lying to everyone.

We are in business since 1997 and we can claim without any doubts that there
are just as many SCAM customers that are trying to defraud merchants as
there are bad merchants. No doubt we have failed some customers but simply put "Not all customers can be helped". ”

About rippedoffdave

Reviewer Stats

Total Reviews 3
Helpful Reviews 0
Forum Posts 0
Homepage
Member Since 11-May-06
Last visit First visit!

Favorite Stores

Check out all the stores loved by rippedoffdave

  PC Pitstop Rating 10/10
  BeatDeal.com Rating 10/10

All Stores

Check out all the stores reviewed by rippedoffdave

  PC Pitstop Rating 10/10
  BeatDeal.com Rating 10/10
  CoolDrives.com / QCUSA INC. Rating 2/10

Least Liked Stores

rippedoffdave likes these stores the least and has left a poor review for them.

  CoolDrives.com / QCUSA INC. Rating 2/10
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