1/5

posted Mar-08-2003

I placed an order 1/26/03 fro a Nikon 5700. The order was accepted #DS81287, for $669.99 plus $9.99 shipping. I was told "We regret that shipment of the merchandise listed above, on your order DS81287 is delayed for 3-4 weeks because the merchandise is on backorder with the manufacturer." I called after 3 weeks and was told it would be 4 to 5 weeks. I called again and asked if the camera was in stock. I was told it was. I then asked if I ordered today could it be shipped out immediately. I was told yes. I then informed the representative that I already had a order in and why couldn't it be shipped. I was told I had to wait my turn and it would be in next week. The next week I called again, the same scenario. How soon could it be shipped? I was told 32 hours. I called last week and asked when would it be shipped. I was promised that I was first on the list and it would be shipped this week I called today and the first representative said still back ordered and it would be another 2-3 weeks. I said that this was not acceptable and asked to speak to a manager. He said another 3-4 weeks and that he could not ship me the camera at the price offered and would have to wait until the manufacturer offered it at a better price. He then, without my permission, canceled my order.

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