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| Taudo Mallorca Invest SL |  |
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| Taudo Mallorca Invest SL |  |
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posted Oct-05-2011 
![Share](javascript:share_rating({"review_body":"i have pre-ordered the x360key and to my disappointment they discontinue all pre-orders just because the item is delayed again i have sent emails and have had no luck getting a response all i wanted to no is how to get my money back but it is not in the FAQ page and it,s not an option when i click on my order that says order dispute you can get a refund or the wasabi as a replacement.... ok but how do i do this?","link":"http:\/\/www.resellerratings.com\/store\/mod_chip\/comment\/889635#comment889635","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/mod_chip.jpg","store_name":"Taudo Mallorca Invest SL","username":"richardjr95","rating":"3"}, "single");){kind=link}
“Hi There,
We are sorry for not replying to your email immediately, please expect a 24 -48hr reply time and you can be sure we will always reply.We kindly ask you to please update your ratting to display what really happened.
We did respond to your emails as soon as possible, and we did contact you in regards to your order status previous to discontinuing the X360key. And you were fully refunded as soon as we were notified of your decision to cancel your order.
Again we are truly sorry for any delay to responding to your mail but we do reply to each customer support claim as soon as our support team can handle it.
Thank You
Mod-chip Support Manager”