5/5

posted Oct-11-2007

I ordered a computer to be built by Georgia Computer Workshop on 9/25/2007. I asked them to check that it was all compatible and they said it was. I then asked to have the case changed to a better one and they agreed. They were out of stock on the DVD drive I requested so they asked if they could replace it with another and better one for the same price. Of course I agreed.

I was kept informed of the progress and they completed it and shipped it on the date they said they would. There was a problem with UPS at my end and when I informed them they immediately got in touch with UPS to get that fixed.

I got the delivery and it was in excellent condition, very well packed and even the box was not dented. Surprising for UPS.

Unpacked and it was exactly as agreed. I hooked it up and turned it on. Everything worked. I use Linux so I installed my Linux distribution and everything was recognized, the cable network worked and I was in business. I liked that I got the manuals and CD's for the products installed even though I did not have Windows installed.

I am a very satisfied customer indeed. The people were great to work with, very responsive and friendly and knowledgeable. The product is exactly as advertised and there were no problems with hooking it up. Everything just worked. I will be going back to them for my next purchase for sure. Outstanding experience. What an online transaction should be.

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