rexcalvin - User Profile page at ResellerRatings

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All Customer Reviews (2)

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ShoeMall.com
Rating 2/10 1/5
modified review posted May-14-2012

Had to pay shipping for a pair of Saloman shoes that were not as advertised. The shoes were ordered through Amazon with shoemall being a third seller. This was also not resolved through Amazon.

Zappos
Rating 4/10 2/5
modified review posted Mar-21-2012

I recently ordered a pair of Salamon shoes from Zappos ($155.00). They were kind enough to upgrade to overnight shipping but then I found the exact shoe on Amazon for $30.00 less ($123.00). When I chatted online with a representitve to ask if they price matched, I was informed they don't and then was directed to their discounted site. I didn't want old styles, I just wanted to not return the shoes and wait for my money to be refunded. Perhaps I should have checked around first, but I used to always count on Zappos to have good prices. Now I have to wait for a refund and Zappos is out shipping charges both ways. They have lost me as a customer.

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AA-Zappos's Avatar
AA-Zappos, Zappos rep has responded
modified review posted Mar-21-2012

“Hello Rexcalvin,

I just spoke with you over the phone regarding your recent order and I hope the resolution we came to was satisfactory for you. Again, we apologize for any inconvenience that this caused you. We sincerely hope you give us another chance to WOW you.

-Zappos Customer Loyalty Team”

About rexcalvin

Reviewer Stats

Total Reviews 3
Helpful Reviews
Forum Posts 0
Homepage
Member Since 3-Nov-09
Last visit First visit!

Favorite Stores

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All Stores

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  ShoeMall.com Rating 2/10
  Zappos Rating 4/10

Least Liked Stores

rexcalvin likes these stores the least and has left a poor review for them.

  ShoeMall.com Rating 2/10
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