1/5
posted Dec-20-2011
This is a follow up to my previous complaint BBB #8852118 against compudeals2u.com. After receiving the camera I ordered from compudeals2u.com, and after writing my initial complaint, I opened the package. The camera did not come in the retail box and I suspect it is refurbished. Inside the box was a Vivitar battery. The camera I purchased is a Nikon S8100. I called "customer service" and spoke with someone who claimed his name was Peter. I asked him why my Nikon camera came in a plain box with a Vivitar battery. He gave me a convoluted "answer" about how the cameras don't come with a battery or charger, but I ordered the U.S. model which comes with a battery. When I continued to ask why there is a Vivitar battery I was not given an answer, I was only asked "do you want to return the camera or what?". When I continued to ask about the product he told me that they buy the cameras separate and then package them themselves. When I continued to press for a reasonable answer to my question I was told "forget it, we don't want to do business with customers like you. Return the camera that's it!". I asked to speak with a manager and he told me "NO." Later he told me the manager was listening on the other line and was "laughing his *Word Rejected*off." He told me that it says that the camera doesn't come with a battery or charger in the item description on their website. I told him that this is not true. NOWHERE ON THEIR WEBSITE DOES IT SAY THAT THE NIKON
S8100 DOES NOT COME IN RETAIL PACKAGING OR THAT IT DOESN'T COME WITH A BATTERY, OR THAT IT COMES WITH A REPLACEMENT BATTERY FROM ANOTHER MANUFACTURER. I told him that was deceptive marketing and he told me that the customer "should know that it doesn't come with a battery." How is the customer supposed to assume that??? When purchasing a camera from any retail outlet they always come with a battery unless advertised otherwise, or unless the product is listed as "refurbished" and lists what is NOT included in the packaging. There are so many complaints from your dropdown list that apply to compudeals2u.com. It was almost impossible to choose one. Complaints about their bait & switch and deceptive practices are emerging all over the internet. It has been exposed that the "positive reviews" from their website are linked to another business. These guys need to be shut
down before more people have to experience this scam.
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![Share](javascript:share_rating({"review_body":"This is a follow up to my previous complaint BBB #8852118 against compudeals2u.com. After receiving the camera I ordered from compudeals2u.com, and after writing my initial complaint, I opened the package. The camera did not come in the retail box and I suspect it is refurbished. Inside the box was a Vivitar battery. The camera I purchased is a Nikon S8100. I called \u0022customer service\u0022 and spoke with someone who claimed his name was Peter. I asked him why my Nikon camera came in a plain box with a Vivitar battery. He gave me a convoluted \u0022answer\u0022 about how the cameras don\u0027t come with a battery or charger, but I ordered the U.S. model which comes with a battery. When I continued to ask why there is a Vivitar battery I was not given an answer, I was only asked \u0022do you want to return the camera or what?\u0022. When I continued to ask about the product he told me that they buy the cameras separate and then package them themselves. When I continued to press for a reasonable answer to my question I was told \u0022forget it, we don\u0027t want to do business with customers like you. Return the camera that\u0027s it!\u0022. I asked to speak with a manager and he told me \u0022NO.\u0022 Later he told me the manager was listening on the other line and was \u0022laughing his *Word Rejected*off.\u0022 He told me that it says that the camera doesn\u0027t come with a battery or charger in the item description on their website. I told him that this is not true. NOWHERE ON THEIR WEBSITE DOES IT SAY THAT THE NIKON<br>S8100 DOES NOT COME IN RETAIL PACKAGING OR THAT IT DOESN\u0027T COME WITH A BATTERY, OR THAT IT COMES WITH A REPLACEMENT BATTERY FROM ANOTHER MANUFACTURER. I told him that was deceptive marketing and he told me that the customer \u0022should know that it doesn\u0027t come with a battery.\u0022 How is the customer supposed to assume that??? When purchasing a camera from any retail outlet they always come with a battery unless advertised otherwise, or unless the product is listed as \u0022refurbished\u0022 and lists what is NOT included in the packaging. There are so many complaints from your dropdown list that apply to compudeals2u.com. It was almost impossible to choose one. Complaints about their bait & switch and deceptive practices are emerging all over the internet. It has been exposed that the \u0022positive reviews\u0022 from their website are linked to another business. These guys need to be shut <br>down before more people have to experience this scam.","link":"http:\/\/www.resellerratings.com\/store\/CompuDeals2U\/review\/1032893#comment1032893","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/CompuDeals2U.jpg","store_name":"CompuDeals2U","username":"redstickx","rating":"1"}, "single");){kind=link}