1/5

posted Jun-04-2003

I ordered an AMD computer on Apr 1. The web site promised 2-3 day shipment. It took a month to ship, following numerous E-mails and phone calls. The web site never reflected the shipped status, nor a tracking number. When the computer finally arrived, I discovered the audigy sound card I had paid extra for was missing (no sound card at all). More phone calls and on two occasions I was told they would send one out. They never have, nor have I received a credit. During this two months, they actually responded to one of about twenty E-mails, and answered their telephone four times out of about 50 attempts. Their e-mail address has changed four times, and so has their telephone number -- and now it is disconnected. They have removed contact information from their web site, which is still operational.

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