5/5

posted Feb-04-2010

I've made 2 claims in the past couple years with SquareTrade. Both have been EXCELLENT to say the least.

The first one was for a used cell phone I bought from eBay that would stop working randomly after about 6 months of use. I initiated the claim online, I was then instructed to call them and then they sent me a prepaid shipping label to send back the cell phone to them. Once they received it, they deemed it would be better to simply refund me the original value of what I paid for it.

My second and most recent claim was for a 32" HD LCD TV I purchased at a local electronics store. A little bit over a year after purchasing, the picture would start breaking up randomly and make the TV unwatchable. I again initiated the claim online, called a SquareTrade Rep on the phone, they sent me a pre-paid shipping box for the TV, once their repair center received it they said it could take up to 5 business days to see if it can be repaired. I then received an email from Squaretrade letting me know that again it would be easier to refund me the full value of what I originally paid for tv rather than attempt to repair it. They said I should be receiving the money in my PayPal account within 2-3 business days!

I use them for all of my electronics and plan to continue to do so! :)

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1/5

posted Jun-11-2004

Just like cr8zy1337 said below the EXACT same thing has happened to me, I placed an order on Saturday 06/05/04 and the item says "In Stock, Ships in 24-48 Hours". It is now Friday 06/10/04 and the status still shows "Unprocessed" I've tried to contact them via email at least 10 times and tried to reach them via phone at least 10 times, no response from either. I would HIGHLY RECOMMEND NOT TO ORDER FROM THIS COMPANY. As it seems something shady is going on over there. I contacted my credit card company and my card has been authorized but not charged as of yet. So I'm in limbo in regards to this, but at least I know that I will just stick to ordering from NewEgg.com

***UPDATE***
Luckily since I just checked the order status on 06/21/04, the order just said "Cancelled" so they didn't ship the item out to me, never gave me any notification as to why it was cancelled or anything. I would NEVER recommend ANYONE to buy from this place.

This review was modified by rdb4133 on June 21 2004 01:41:26 PM

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5/5

posted Jan-19-2004

Very good website. Received email confirmation in a prompt manner. Item was shipped out within 24 hours. Item actually arrived earlier than expected. Highly recommend!

This review was modified by rdb4133 on January 19 2004 12:11:41 PM

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5/5

posted Nov-27-2003

Prompt Shipment! Item as described, EXCELLENT PRICES! Highly recommended and I would buy from them again!

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1/5

posted Aug-07-2003

I had recently upgraded to the Toshiba SD-R5112 Drive, and it has the capability to burn at 4X. I had previously purchased the 1X Princo media from this seller and for the most part they were OK (one batch I ordered had MANY bad discs, close to 25% now give read errors). But these Blank DVD-R's were supposed to be 4X. The software I used can burn at 4X (Latest version of Stomp RecordNowMax), I tried at least 5-6 of these 100 that I had ordered, and all of them only burn at 1X, Not even 2X. So needless to say I was fairly upset. I decided to contact them and right off the bat they automatically started putting the blame on the software, my drive, or the capabilities of my computer system, which is all complete BS. Because I had purchased several different brands of 4X DVD-R media from different places locally and they all burned at 4X fine. So the solution they said was for me to pay out of MY OWN pocket to ship this media back to them so that they could "test" it out. I refused because why should I pay for something that is being falsely advertised, the two options that I thought were more than fair was for them to pay for shipping of this media back. Or to simply give me $20 store credit to a future order since this media only works at 1X (1X media was about $20 less for a pack of 100). They refused.

So basically I'm here to say, STAY AWAY from AllMediaOutlet.com a perfect example of why the place with the best price doesn't always equal the best deal, it's better to pay a bit more and go somewhere that actually has some type of customer service.

This review was modified by rdb4133 on August 07 2003 01:50:56 AM

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