1/5

posted May-23-2006

My brother received a cd in the mail around march, thinking nothing of it he left it in the spam bin at our house. Then in mid may they send a bill saying that he owes $29 for the cd and some service agreement.

When I called the customer service to inquire about how they got the info of a kid who is 10 years old mind you. The came up blank, they were more intrested to get their cd back and not answer the question.

After asking if I had gotten the cd which I said I had, they told me to ship it back(like I would waste pose for some POS) with me paying the postage.

I said that I would send the cd only if they sent an RMA package.

I really gotta wonder how these people stay in business if they have "Open Billing"(As the CSR said). Why anyone could sign anyone up for service.

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