36,421 stores
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36,421 stores1,204,261 reviews 5454 shoppers online now
 Total Reviews | 2 |
 Helpful Reviews | |
| Forum Posts | 0 |
| Homepage | |
 Member Since | 11-Aug-11 |
| Last visit | First visit! |
Check out all the stores loved by ranchdrsn
| Vann's |  |
| Daily Steals |  |
Check out all the stores reviewed by ranchdrsn
| Vann's | |
| Daily Steals |  |
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posted Dec-06-2011 
![Share](javascript:share_rating({"review_body":"I ordered a high end pair of speakers, and unfortunately received a non matched pair. I contacted their customer service and informed them of the issue, and they stated that they would check with the manufacturer regarding the issue. I later contacted them again, and promptly received a call back from Bekah, she stated that they indeed did encounter an error on their part, and asked what they could do to rectify the situation. She was very polite and handled the situation to my satisfaction, and I commend them all on their customer service. It was very honorable for them to own up to the error, and correct it immediately. I also appreciate that when shipping the item they used Fedex freight, rather than some smaller company, as this ensured the items arrived unharmed, and the delivery was prompt. I am unsure if they always are able to use this carrier for freight, but am certain they strive to resolve any issued encountered. Thanks to the entire team at Vann\u0027s for fixing the issue! I will be certain to recommend them to others, and feel confident that I will place them at the top of my list for future orders. Thanks again for all you do, you are truely exceptional!","link":"http:\/\/www.resellerratings.com\/store\/Vann_s\/comment\/984921#comment984921","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Vann_s.jpg","store_name":"Vann\u0027s","username":"ranchdrsn","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"After posting a review about delayed shipping on an item that I had already been charged for, I was contacted by a representative of the company and received an adjustment that was satisfactory. I will be using them again for deals in the future. Thanks for correcting the situation!","link":"http:\/\/www.resellerratings.com\/store\/Daily_Steals\/comment\/831278#comment831278","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Daily_Steals.jpg","store_name":"Daily Steals","username":"ranchdrsn","rating":"5"}, "single");){kind=link}
“We apologize for the delay and have emailed the customer to resolve this issue. We are waiting for their reply.”