ramsey_jessica - User Profile page at ResellerRatings

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All Customer Reviews (1)

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Realproaudio.co
Rating 2/10 1/5
modified review posted Mar-10-2013

I was excited to find the product I was looking for at such a great price. Ordered online, and had multiple charges run to my card causing a fraud lockdown, then claim by seller to not be able to access funds. Had to cancel the order and spend 2 hours on phone with my bank to clear up experience. Very dissatisfied.

RealProAudio's Avatar
RealProAudio, Realproaudio.com rep has responded
modified review posted Mar-12-2013

“In response to your statement we did try to clear up the situation with your financial institution and they advised us to wait a few days before trying to run the card again. We never charge credit cards multiple times. When customers order on-line, credit cards are put on hold and not charged until the merchandise actually leaves the facility. At RealProAudio, we follow a strict verification process to ensure that each order is authentic. We apologize if there was any inconvenience. Please call/email us if you would like to further discuss this matter. Thank you.”

About ramsey_jessica

Reviewer Stats

Total Reviews 1
Helpful Reviews
Forum Posts 0
Homepage
Member Since 10-Mar-13
Last visit First visit!

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  Realproaudio.com Rating 2/10

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  Realproaudio.com Rating 2/10
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