1/5

posted Mar-28-2005

This place is a con! I placed an order for a Canon Optura 40 camcorder on March 19th. I was asked to contact a sales rep on Monday the 21st by email. When I contacted the sales rep, he tried to sell me some lenses as they had some rebate that I had not claimed. I declined, and he said OK, the order will be processed later today and shipped out.
I checked online the next day, but there was no change to my order. I contacted their customer support and they said it was ready to ship out that day (Tuesday).
When I checked the next day, Wednesday, the status of the order had gone to billing. I then got a phone message on Thursday asking me to contact their sales rep. When I called on Friday the sales rep said they were out of stock on the Optura 40 and asked I wanted to upgrade to the Optura 50. I had had enough, I cancelled my order there and then.

I will not be shopping with them ever again.

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5/5

posted Feb-12-2004

BCD is a great retailer. My huge Samsung monitor arrived on time and in perfect condition. I would highly recommend them.

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