1/5
posted Jan-04-2012
I HATE TARGET.COM!!! First their customer service is BAD! I had ordered 2 coats after Christmas and it said it would be here on 1/1 or 1/5 and I thought good, right before school starts off. So I noticed I mstake I put the wrong address, so I called 2 mins later and changed it to the right one, and the rep he repeated it back to me! So days later get a email from UPS saying that it was no such address. I'm thinking why would that happen I called them and made sure it was the right! So I went back and fourth with target and Ups and both were blaming each other. So the target rep superior helps me and tells me that the agent put the wrong addressand this can't be fixed so they give me a 20$ gift card to solve the problem and I need to goto ups and pick it up. Ups also told me I had 5 says to pick it up or they will send it back
, mind you they were closed on that Monday so I had to wait till Tuesday. So today I goto ups and guess what!!! It's not there they delivered it to my house yesterday? I did not recive it yesterday at my house! They took it to the wrong address house which they fixed but it was still wrong!! So I called target to track ky packages,mind you I had to call ups 1st while was at the ups store! Wtf!! But back to target they said I had to wait 2 to 3 days then call back!!! (Umm no!) Why b/c they had to do a investigation on it. So I said let me talk to your superior and he was like no they are just gonna tell you the same...no let me talk to you SUPERIOR!!! DO he danced around that! For like 5mins... And I guess he could tell I was getting mad so he sent me and so he transfer me over. I told her what was going on and she said what he told me was WRONG about the 2 to 3 day waiting period! And she said since it was sent goto that address and see and give her my # so she can check and see! So I did that and they were they were there!! I got them but I have one more dillima the coats are 2 big!! But sorry for the typos I'm on a droid and I am very dissatisfied how all of this played out!
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![Share](javascript:share_rating({"review_body":"I HATE TARGET.COM!!! First their customer service is BAD! I had ordered 2 coats after Christmas and it said it would be here on 1\/1 or 1\/5 and I thought good, right before school starts off. So I noticed I mstake I put the wrong address, so I called 2 mins later and changed it to the right one, and the rep he repeated it back to me! So days later get a email from UPS saying that it was no such address. I\u0027m thinking why would that happen I called them and made sure it was the right! So I went back and fourth with target and Ups and both were blaming each other. So the target rep superior helps me and tells me that the agent put the wrong addressand this can\u0027t be fixed so they give me a 20$ gift card to solve the problem and I need to goto ups and pick it up. Ups also told me I had 5 says to pick it up or they will send it back <br>, mind you they were closed on that Monday so I had to wait till Tuesday. So today I goto ups and guess what!!! It\u0027s not there they delivered it to my house yesterday? I did not recive it yesterday at my house! They took it to the wrong address house which they fixed but it was still wrong!! So I called target to track ky packages,mind you I had to call ups 1st while was at the ups store! Wtf!! But back to target they said I had to wait 2 to 3 days then call back!!! (Umm no!) Why b\/c they had to do a investigation on it. So I said let me talk to your superior and he was like no they are just gonna tell you the same...no let me talk to you SUPERIOR!!! DO he danced around that! For like 5mins... And I guess he could tell I was getting mad so he sent me and so he transfer me over. I told her what was going on and she said what he told me was WRONG about the 2 to 3 day waiting period! And she said since it was sent goto that address and see and give her my # so she can check and see! So I did that and they were they were there!! I got them but I have one more dillima the coats are 2 big!! But sorry for the typos I\u0027m on a droid and I am very dissatisfied how all of this played out!","link":"http:\/\/www.resellerratings.com\/store\/Target\/comment\/1105925#comment1105925","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Target.jpg","store_name":"Target","username":"ralegyrl86","rating":"1"}, "single");){kind=link}