5/5

posted Nov-13-2011

Great prices, price match, reasonable shipping rates, decent customer support.

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5/5

posted Nov-02-2011

Nothing but positive things to say about amazon.
I guess all I can complain about, is their selection isn't nearly as good as the US site.

But in terms of shipping prices, customer support, you really can't get much better.

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1/5

posted Nov-02-2011

Pre-ordered a PS3 game (Uncharted 3) that was promised to be shipped on release date, and two days AFTER release date, the game hasn't shipped and the game is sold out even though almost every other retailer has plenty of stock. How such a large retailer like FutureShop can't manage to get enough stock to fill pre-orders is absolutely terrible.

Just as bad is their customer support. All I get is a "we're sorry" and "it will ship ASAP". I've had issues with ordering from other retailers and they at least gave me a small compensation for their broken promises. Futureshop gave me nothing. If you even offered me a small discount coupon I would've been happy. It's just the principle that they made a broken promise offered nothing for it.

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4/5

posted Mar-28-2011

Good prices, good shipping rates, questions answered next day, orders have shipped next day. Can't complain.

update: second order, not so good. everything came except one item. tried e-mailing them and no response after 2 business days. tried phoning, left a message, no response. called again, I was put on hold for several minutes.

update 2: phone service is a joke, but my e-mail was responded to after 2 business days. Apparently they ran out of stock, but there was no way of knowing which items didn't ship.

This review was modified by rahzel on April 01 2011 06:49:46 PM

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5/5

posted Nov-24-2010

ordered from the Canadian site (newegg.ca) but newegg.com appears to handle the customer support. Made 4 orders in the past month and everyone of them was shipped within a business day. Live customer support ensures that issues get resolved instantly. Will definitely purchase from again.

Thank you Vanna.

This review was modified by rahzel on November 24 2010 06:11:14 PM

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5/5

posted Jun-09-2009

Answered all my questions within 24 hours. Order status is updated frequently. Prices are pretty good. Wheels came mounted and balanced and seem to be good. Can't comment on order processing time as the wheels I ordered were on back order. But I will definitely order from them again. The only thing I would like to have improved, is the stock status of the products on their website. Other than that, great site.

This review was modified by rahzel on June 09 2009 11:06:35 AM

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5/5

posted May-14-2005

ordered a cd/mp3 walkman from sonystyle.ca and so far so good. I havnt recieved the item yet, but they shipped it out next day.

they also answered all my questions within 24hours.

the prices were decent. They offered a 20$ off coupon for orders over 49.99 so i ended up paying 68 bucks after tax.

they also have free shipping on orders over 24.99 which is nice and they ship it via Purolator which is a very good shipping company here in Canada.

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5/5

posted Mar-30-2005

Best place to buy DVD/CD media in Canada. They have the most selection, and good prices. They only sell genuine media so you will never buy fakes here. They have customer reviews to help you pick what to buy. Their shipping prices are also very good.

This review was modified by rahzel on March 31 2005 02:16:10 PM

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5/5

posted Sep-28-2004

ordered thursday NIGHT, shipped SAME DAY, arrived monday morning. cant get any better than that.
ive ordered from NCIX.com several times. ive been a customer for years, and VERY rarely have i been dissatisfied with their service.
highly recommended!

This review was modified by rahzel on March 15 2006 07:20:37 AM

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