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| Galls, Inc. | |
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| Galls, Inc. |  |
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posted Dec-23-2011 
![Share](javascript:share_rating({"review_body":"Very SLOW shipping. I received an e-mail on 12\/14 that said my order had been shipped. It is still not here on 12\/23, so I checked on the package status at the USPS site. It says the shipping info was received on 12\/14, but the package was not actually given to the Post Office until 12\/22. I think they should renamve their sit to Shloow.","link":"http:\/\/www.resellerratings.com\/store\/Shnoop\/review\/1045771#comment1045771","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Shnoop.jpg","store_name":"Shnoop","username":"radevers","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered and received order confirmation. Never received the merchandise. Just checked my order status and it says \u0022Cancelled\u0022<br>I was never notified that it was cancelled. I will not be ordering from Galls again.<br>Richard Devers","link":"http:\/\/www.resellerratings.com\/store\/Galls_Inc\/review\/917927#comment917927","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Galls_Inc.jpg","store_name":"Galls, Inc.","username":"radevers","rating":"1"}, "single");){kind=link}
“Richard,
We apologize for the inconvenience. The item you purchased was a discontinued item that was placed on an active forum site (not by Galls). Unfortunately we only had 200 in stock and we received orders for over 1,200 in less than 3 hours. Our site did indicate the item was out of stock when the product was placed in the cart. However we understand the confusion and should have been able to remove the product from the site.
We attempted to contact customers via email, phone and snail mail letter to let them know of the cancellation and offered 15% off a future order. In addition we went to the forum site and indicated that the offer was no longer valid stock and new orders would not receive the merchandise.
Again we apologize for that we did not have the item you selected available to ship.”