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  • Rating 2/10

    I wish I had read these reviews prior to making a purchase with Butterfly. I do NOT recommend this vendor. I bought a DVD Blu Ray player and requested cancellation of the order on the same day which apparently didn't happen. I refused the shipment as per their suggestion. For refund, I had to wait almost a month, make three followup calls with more tha 15min on hold, and emails to customer service. After all this hardwork and frustration, finally I got my refund back. The quality of the service is the WORST!!

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