We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

No Avatar

rachel_shoe_make...

sort by store, date, rating, likes

  • Email reviewer
  • Rating 2/10
    1/5

    I had a terrible experience with my order. After waiting 4 weeks I contacted your business to inquire when I could expect my rugs. I was told that the delivery was canceled The woman on the phone told me I was sent numerous messages alerting me of the cancelation. This was untrue. When filling out the USA Rugs web sight order, there was a problem with the sight accepting my card. The same night I tried again with the same card and your company accepted the card.
    After I told your employee this, she said your company had rejected the card again. I asked could I order the rug with her on the phone, and she told me not at this time. I thought that strange.
    I again filled out an order form for the same rug and I checked after 2 weeks when I could expect my rug. There had been no charge on my card for the last 2 months from your company. This was June 25, 2012.
    Disgusted with the customer service and web sight of your company, I ordered a rug today from another company.
    I now receive this email asking of my experience with your store, and it looks like you have charged me for the rug.
    Please cancel my order as I am very dissatisfied with the treatment I received from Rugs USA.
    Sincerely,
    Leo Flumiani


    Reviewer Stats

    1

    Reviews

    0

    Useful Reviews

    rachel_shoe_maker's favorite stores

    No stores favored...

    rachel_shoe_maker's Stores Reviewed

      Rugs USA Rating 2/10

    rachel_shoe_maker's Least Liked Stores

      Rugs USA Rating 2/10