3/5

posted May-01-2012

OK to be fair the machine has turned up (quite to my surprise; as I expected the order hadn't gone through). Initial impressions are actually quite good. Nicely built machine (better build than my old R60e). Lovely keyboard, nice big keys. Looks very smart and boring (what I wanted!). Have to see how it goes. So maybe the service does suck a bit, but so far it seems like a nice machine.

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I ordered a machine on their website. I completed the process on website including my credit card details and frankly dont believe I made a mistake or there was something wrong with the card because that hasn't happened in the past. No confirmation email. The website gives incorrect reporting of the numbers of stock available (try to order .. no machines). I've asked for the status of my order, so we'll see. I've had previous Lenovo machines and the support and customer service was terrible then (they didn't even bother acknowledging correspondence).
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This review was modified by qwertyjob on May 06 2012 09:09:10 AM

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