5/5

posted Mar-15-2007
Buying photographic equipment today may seem easier than years ago when one needed to physically travel from one brick & mortar shop to another; in fact to many of them. Besides wearing on the shoe leather, it took considerable time and patience. Easier today? Maybe. The question remains because without face-to-face contact, it is difficult to judge if the invisible salesman and his store is honest. Promises are frequently made to be broken. Deals are constructed upon the flimsiest of ground. Hidden costs are shrouded until the last moment. In other words, things are rarely what they seem to be.
All of this is here to dramatize the honesty and accuracy of my dealing with Blue Stripe Photo. John, the guy who mans the “sales” phone sounds honorable and, surprise. surprise, he is. Yes, he does, on orders from the front office, advise you of other ways to increase your purchases but that is standard for the course. What is not standard is his pushing just so far and then saying “OK” when it’s clear that you are just buying what you want and not much more. After being bounced about for ten days from photo store to photo store on the net for my purchase of the new Canon Rebel XTi 400D black body and actually placing two orders with credit card and all, I came in desperation to Blue Stripe. I had encountered a litany a disasters including endless delays because the camera was “back ordered with expectant delivery” and, of course, when the order was enhanced it would be in my hands within a few days; a variety of hidden costs and the best hoot of all, their Canon XTi at that super low price was a “Japanese only” edition with no English or French or Spanish or whatever other language in the menu. I could have laughed a bit more and said “bring it on” but it is difficult to trust such low life with your credit card info. Blue Stripe came through at a great price with no hidden charges and 2-day delivery even though I opted for the cheapest and longest transit time. So it is three cheers for Blue Stripe and a special cheer for John.