1/5

posted Sep-11-2009

I have a bad experience with this vendor. Not only was my product delivered late (4 days after order, rather than 24-48 hours as advertised, but ComputersWorthless sold me software incompatible with my OS, and there was no mention on their site that it would not work with my 64bit system. When I called "John" for help, I was put on hold twice for over 10 minutes each time, then was basically told it was my fault for ordering the wrong product and there would be no refund or credit. Contrary to the positive reviews on pricegrabber about "John", he was defensive, rude, arrogant, unsympathetic, and very slow to respond to my follow-up emails. He finally just stopped responding to me altogether. Maybe I caught this guy on a bad day, but I know if I treated my customers like this I would be out of business! I am out $15 plus tax with unusable software, which I will probably just give to a friend with a 32 bit machine. It is hard to believe they would risk a bad review over a $15 product.

AVOID this place. They suck.

comment on review | report?

Is this review?… Helpful Cool Share