1/5

posted Feb-10-2010
I ordered 1 item. 1 x Thermaltake CL-C0034 Extreme Spirit II North Bridge Heat Pipe Cooler.
So, after 9 days, the status of my order changed from pending to processing.
Today is the 11th, and the order still says processing. I have emailed the company twice and haven't received a response from them yet.
This is a quote from their website.
"At Case-Mod.com, our aim is to ship all orders as soon as possible. Though we generally ship within 24 hours, standard processing time for orders is 1-3 business days."
Looks like someone doesn't care about their customers anymore...

This review was modified by
poorchini on February 11 2010 02:38:27 PM
“3/5/2004 9:55:02 AM Order shipped FEDEX XXXXXX ship date: 3/4/2004 6:00:00 PM
3/1/2004 4:36:52 PM Sent to warehouse Order charged/Sent to warehouse
3/1/2004 12:19:25 PM Order received Order Received/Ready to Charge
3/1/2004 10:45:52 AM Submitted by customer Order Submitted by Customer
Although the item was not send out on same day, however, the shipment went out in 3 business day.
thank you.”