1/5

posted Feb-13-2003

This company also does business as "Technology Bazaar". I made my full comments on my rating under the other business name. Bottom line: Avoid, avoid, avoid.

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1/5

posted Feb-13-2003

This company also does business as "Next Hardware Shop". Short version: Avoid, avoid, avoid.

I placed an order for 2 hard drives on 2/4. My credit card was charged promptly. A day later, I was unable to use their UPS interface to to track the order, so I emailed them asking for information. No response. I tried to use their web feedback form. No response. There was never a live person who answered their telephone. They never returned any of the messages I left. On the 13th, I was considering having the charge on my credit card reversed, when I noted the phone number on the charge information was a different number. I tried it, and that line was promptly answered "hello" rather than with a business name, so it might be the number for a residence they do business out of. The person answering the line did admit to being this company. They said they were unable to valicate my shipping address, but they made NO attempt to contact me about it. They had a valid email address and my phone number. I told them I'd had enough of this, and told them to cancel the order. Today (2/14), I see on the order status page that it was cancelled, but I don't know when I'll actually see the money returned to my card.

Update 2/17: The money was refunded to my card.

Summary: This company does not care, as long as they have your money. Do not send them any business. Warn your friends. I wish I had found this site before I placed the order. I did do a google search on the company name beforehand, but found nothing but links to their site that way.

This review was modified by ponderoid on February 17 2003 09:35:02 AM

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