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posted May-01-2012
One day after placing an order with Plumber Surplus I received notification that the Kohler shower/bath faucet that I ordered was canceled. This is a very bad business practice which was discussed time and time again on the online forums concerning the cancellation of orders by Plumbers Surplus. Instead of automatically believing the negative comments, I decided to give the company a chance !
I not only placed the order online, but called and spoke with a phone representative that assured me that the items were in stock. It is wasting my valuable time, assuming a product is on the way and it is not.
I too am joining the litany of complaints that are on the online forums concerning the false advertising of products at low prices, that are unavailable ! I will NEVER again trust Plumbers Surplus with any of my business needs.