2/5

posted Mar-03-2011

Bought a Pentax K-r from Camera Kings. The price was well below everyone else's, and the site said to call for expedited shipping for free. So I did. I placed the order: $589. I refused their idiotic hard sell of an "error free" SD card (for several times the price of a "normal" SD card and extended warranty and extra battery etc. etc. etc. Then at the end of the conversation I get hit with "so the total is $636" What? There's a 6% fee. Nobody told me that! "Well it's there on the website when you check out." "Yeah but your website said to call and place the order to get expedited shipping for free so I didn't check out on the website!" "Do you think you can get it cheaper somewhere else?" So I bought it; saved about $12 over Amazon.com. And it took several days longer to get here. If I'd been thinking I would have canceled and paid the $12 and gotten the camera from an honest and straightforward broker.

The camera came, it's just fine (but the box was for a slightly different model and obviously had been opened - there was no evidence that the camera had been handled or used at all), and I'm relieved. However I will not do business with these shmucks again.

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1/5

posted Oct-17-2010

I had precisely the same experience as vikpat, below. Ordered the Canon MF300 camcorder online. I did NOT get an order number from this company. I just called them, after having received two emails asking me to call them. So I did. They explained they wanted to be sure that I actually ordered it because "there's been lots of credit card fraud". Yeah, tell me about it; just happened to me last month.

Anyway, they try and sell me a long-life battery explaining that that's the major complaint with this product; I say yes I know and no thank you. Then they proceed to tell me that there will be a $58 shipping insurance charge because this product is over $100! Really? Insurance is over 25% of the price difference? I never saw that information in the cart when I was checking out, sir. "well it's in our company policy". I just looked that the company policy and it says:

"Insurance is required on all shipments. All shipments will be insured by the shipping company for the first $100.00, and by our third party insurance company for the remainder of the package."

OK, so I didn't go through their entire site to find this. But it also doesn't say the charge will be exorbitant either. I said to cancel my order. Like vikpat, I hope my card doesn't get charged. I will, of course, dispute charges if they do.

In this day and age to have such a ridiculous policy is absurd and counterproductive. I certainly hope that others find this post before they buy from fumfie.com and get shocked, or worse - ripped off. Disgusting.

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