1/5

posted Jul-17-2010

I will never order from this company again and I advise anyone thinking about it, to not do it. This company has a reputation of sending out used and/or defective merchandise. I was one of the unfortunate ones. I didn't know their reputation until I had ordered. The netbook I ordered was full of defects and was dead on arrival. I also purchased their 2 yr. warranty which is nothing more than a big scam. There is nothing on their site that mentions this warranty and what all it covers except when you check out with product(s) ordered. No where else is it mentioned. If you try to find out from company what all does it cover, you won't get a answer. Paid $14.00 for that. This company does business out of a house in Boca Raton, FL. and supposedly handles 1000's of products per day. This is nonsense. So what does the company offer? They offer you a priority handling fee of $2.95 to speed things up. Don't believe the scammers. They don't handle 1000's of products working in a house with a backyard pool every day, they're just GREEDY plain and simple. I have yet to get another netbook that is NEW and that works OK. They emailed me saying a new charger for the battery was sent, since this was the 1st complaint I had before finding out the whole unit is defective. Well anyways, the tracking # is bogus and the product has yet to come after 7 days and counting. Please! Do not lose your money on this company. Another user on a online forum had mentioned he recieved a bluetooth headset and when it arrived, it had earwax in its earpiece. Sound like a new product? It was advertised as new and cost $50 as well. You've been warned - Please don't get duped like I was.

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3/5

posted Apr-06-2012

I got a request to do this after only about 2 hrs from ordering. A bit premature I would say, but anyways, I tried to do a cancel on order just 1/2 hr after ordering and before payment was processed. Going into chat trying to cancel only led to the representative saying ''Sorry, can't cancel your order, you'll have to contact the seller'' and she gave me the company's phone #. Seems ridiculous to me that Newegg can't cancel a order before payment was processed. I personally believe its on purpose to keep their sales and putting the customer in 2nd place.

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1/5

posted Jul-17-2010

I will never order from this company again and I advise anyone thinking about it, to not do it. This company has a reputation of sending out used and/or defective merchandise. I was one of the unfortunate ones. I didn't know their reputation until I had ordered. The netbook I ordered was full of defects and was dead on arrival. I also purchased their 2 yr. warranty which is nothing more than a big scam. There is nothing on their site that mentions this warranty and what all it covers except when you check out with product(s) ordered. No where else is it mentioned. If you try to find out from company what all does it cover, you won't get a answer. Paid $14.00 for that. This company does business out of a house in Boca Raton, FL. and supposedly handles 1000's of products per day. This is nonsense. So what does the company offer? They offer you a priority handling fee of $2.95 to speed things up. Don't believe the scammers. They don't handle 1000's of products working in a house with a backyard pool every day, they're just GREEDY plain and simple. I have yet to get another netbook that is NEW and that works OK. They emailed me saying a new charger for the battery was sent, since this was the 1st complaint I had before finding out the whole unit is defective. Well anyways, the tracking # is bogus and the product has yet to come after 7 days and counting. Please! Do not lose your money on this company. Another user on a online forum had mentioned he recieved a bluetooth headset and when it arrived, it had earwax in its earpiece. Sound like a new product? It was advertised as new and cost $50 as well. You've been warned - Please don't get duped like I was.

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3/5

posted Apr-06-2012

I got a request to do this after only about 2 hrs from ordering. A bit premature I would say, but anyways, I tried to do a cancel on order just 1/2 hr after ordering and before payment was processed. Going into chat trying to cancel only led to the representative saying ''Sorry, can't cancel your order, you'll have to contact the seller'' and she gave me the company's phone #. Seems ridiculous to me that Newegg can't cancel a order before payment was processed. I personally believe its on purpose to keep their sales and putting the customer in 2nd place.

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