1/5

posted May-23-2012

Botach Tactical is the worst company I have ever had experience with. First, I placed an order with no indication one of any issues. Then I recieved my order with a part missing. When I inquired about where the part once, after an email that didn't tell me anything they finally admitted it was back ordered 4-6 weeks. And when I asked why I wasn't told at order time they couldn't tell me it was back ordered they told me it was a limitation of the system. When 4 weeks passed and I didn't hear anything, I requested a status update only to be told it was unknown. Then the next day it shipped. Obviously they have no clue what they are doing there. Throughout this, during my complaints of their customer service and how poor they were treating me, I never once got an apology, a "we understand your frustrated", nothing. In all their emails they acted like they were doing me a favor.

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