5/5

posted Sep-26-2010
I give this company top rating. I bought replacement batteries for my V-Tech cordless phone. In researching batteries on the internet, it seemed that General had an excellent price on the specific battey type that it seemed I needed; however, V-Tech was not included on the list of compatible devices on General-Battery's website. I called the contact number and left a message for Dennis (I presume that he's the owner) and asked if that was a mistake. I got a call back that same night and Dennis left a humble friendly message that, in fact, my phone should have been included on that list. The website omission was immediately corrected, I placed my order, and the batteries (brand new and sealed in their packages) arrived several days before the expected delivery date. After the standard initial charging session, they have performed flawlessly. They are less expensive and have a higher capacity rating than the original batteries. Don't hesitate to use this seller.