5/5

posted May-15-2006
Very impressed! I just received our Canon 24-105mm F4L lens the day after it was ordered from digitaletc.com (Digital Distributors). It took only one day for it to arrive via UPS ground (I'm in MA).
DigitalEtc.com had the 2nd lowest price I could find on the internet, but all the others in the top 5 had lots of bad reviews with absolute "horror stories". So it was good to see the high rating that DigitalEtc had achieved. But I was still cautious...
Before placing the order via the internet I called just to make sure there were real people there, and to also inquire about a 77mm filter. The salesman (Sam I think) was well informed and good natured, and advised me that they did not carry the filter, although he was willing to take the time to explain that they had other smaller filters, just not the one I was looking for. This was considerate, especially since I was only calling about a cheap item, and had not informed him yet about my wish to purchase a $1100 lens.
B&H photo was previously my first choice for photo equipment, and they are usually the best combo of low price & reliability. But on this particular item B&H was $150 more for the USA warranted lens. And they were also out of stock. But Digital Distributors said they had it in stock, and could get it out "today", and that there was no sales tax. And since I was in Massachusetts, I should get it "tomorrow". I asked if I should order over the phone, or if it would be better over the web... and the salesman told me it may be a little faster to do it on the web... so I did.
As a business owner, professional photographer and video producer, I hate to have my time wasted by con-artists and rip-off organizations that just want to underprice the competition, and then try to make their profit dishonestly by charging too much for shipping, or trying to sell you a bunch of junk you don't want or need (bait & switch). Instead, Digital Distributors was fast, efficient, and honest. I got a USA warranted lens at just about the best price available anywhere, and had a very good shopping experience without the all-to-often disappointments that can be encountered when shopping price.
I would usually not take the time to write a review, but I thought these guys really deserved it. They had only (10) other reviews on the resellerratings.com site, and although they were all positive, it made me a little uneasy that there were so few. So I thought I'd add another one and do what we can to reward an honest, no-nonsense vendor.
peterconquest3@yahoo.com

This review was modified by
peterconquest on May 24 2006 10:43:38 PM