1/5

posted Feb-26-2007

I ordered a Fujifilm Finepix S9100 at a great price from BestPriceCameras.com.

I rcvd this e-mail from Ken@bestpricecameras.com:Thank you for your recent order with us. The product you selected is currently on a 6- 8 week backorder. You card has not been charged and your order has been placed on the backorder list. As soon as it is available we will notify via email.
Thank you,
Ken

Later that morning, I got a call from J&K Camera (712-306-1554) wanting the last 3 digits on the back of my husband's credit card. I asked why & they said it was to process my order. I asked if the camera was off backorder & he stated it never was backordered & that he had spoke with my husband on the phone & that my husband had placed the order over the phone. I asked if he was with Best Price Cameras, & he rudely said, "You tried to order this camera from another company?", like he was betrayed. I asked him for a # to call him back, I said I would speak to my husband & if all was legit, I would call back with the last 3 digits. I asked if he had our e-mail address, & he said yes. I asked him to e-mail a # to us and he said he would; he never did. I called my husband & he never talked to anyone on the phone. We found this website (Thank God!) & found that they (Best Price Cameras and J&K Camera) are crooked. I e-mailed them to cancel my order and have heard nothing. I called & cxld the credit card used to place this order. So far, no funny charges have shown up, & we are lucky to walk away a little smarter. I reported them to the BBB, and anyone that has had a similar experience should do the same. I tried calling the phone # that showed up on caller ID & it rings fast busy. I tried to reach them by calling the toll-free #’s listed on their website and it is impossible to get someone. They transfer you again & again & place you on hold & then disconnect you.

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