1/5

posted Feb-23-2007
HORRIBLE! I purchased a "NEW" HDMI Switcher. They sent me a "USED" DVI Swithcer! They blamed their distributor for the error. I sent the RMA'd device back which they received on 2/2/2007. Later the next week I asked for the status of the refund and they said they "couldn't locate the item" to confirm I returned it. Thankfully, I retained the FEDEX label and gave them that information or they would have tried to avoid refund. Then it took them until 2/14/2007 to issue a credit to my PayPal account; However, it took until 2/20/2007 for them to actually put money in their PayPal account to offset the pending credit. Again, all along telling me they sent the refund. I had to call PayPal to find out that there was no MONEY IN THEIR ACCOUNT...They obviously were doing everything to not refund.
AVOID THESE GUYS LIKE THE PLAGUE!