5/5

posted Dec-14-2004

I bought a PowerPro Elite from Powernotebooks.com in November of 2004. The purchasing process was easy and the prices are very reasonable. Shipping was very fast as well.

The only problem that i encountered was a bad stick of RAM (Corsair XMS) that was throwing my system off. I called the Support Line and was connected to a support Tech within a few moments. (Note: Lifetime 24/7 Tech support= BIG plus) After a few tests the bad stick was determined and a repalcement was immediately shipped out. I would have recieved it faster if it were not the fact that all of this happend durring the weekend.

After receiving the RAM, everything is working excellent. The Laptop includes a Centrino 2.0GHz that is smothered in Arctic Silver 5, a great idea that Powernoteboks.com offers for those of us that will run the heck out of our PC's (especially gamers!)

Also Powernotebooks.com incorporates follow-up emails to ensure that the customer is 100% satisfied with the purchase.

I highly recommend Powernotebooks.com to anybody who needs or wants a great laptop that comes with excellent customer service and support.

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1/5

posted Dec-08-2004

I purchased two sticks of PC-3200 DDR 400 RAM from this company on AUgust 11th, 2004. The RAM did not even ship until September 7th and i did not actually recieve the RAM until Sept 14th. I found out that my RAM was on Backorder and I was not informed of the backorder status.

It turns out that the RAM was DOA, i know this because i bought the SAME EXACT RAM from them before and that RAM was in the system i wished to put the new RAM in. The older RAM worked perfectly fine, but the New RM was producing beep codes and would not even load Windows.

The return process was worse. I requested that the RAM be shipped back, at the comany's expense, and a FULL refund. I was shorted $10 of my refund for Shipping charges.

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