1/5

posted Jul-10-2011
Checkoutsoftware.com sucks!
I made an order with overnight delivery. There were delivery problems with this order, which was FedEx's fault, not theirs. But after that, they totally bungled this transaction.
After they got the package back, I had to repeatedly bug them over 5 days to get a response. When the finally replied, they promised to get it out overnight that day. But they did not.
After bugging them repeatedly over the following two weeks, again with no response, they finally responded. I explained that I had to have it for a client install by a certain date. So, they again promised to send it out overnight that very day.
It finally shipped 5 days later -- and not by overnight service. So I was not able to do the client install -- and lost the client because of it.
If you care about when you get your order, avoid Checkoutsoftware.com or you will will regret it!