1/5

posted Nov-30-2007

I purchased 3 XCM new chameleon case with HDMI port (BLACK) (one for me, the 2 others for my friends who don’t have credit cards). When the shipment arrives I find that there is only 2 of the three cases and a small note stating "sorry one of the cases is backordered and will not be shipped for a week." I was very displeased with this because I should have been notified before hand that they where only shipping 2 of the cases and that i was going to have to wait another week for the third. With seeing that I emailed Total Console Inc about this and they gave me the excuse that it was for warranty purposes. Now which is it, backordered cases or warranty purposes. That made me mad. They started lying to me, their customer. On top of that, within their emails they sent it to me as someone would a friend (not as a business to a customer). They are very unprofessional within their emails, and I would never purchase another item from them again. How ever I would recommend Divineo, which so far has been reliable.

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