1/5

posted Jan-17-2006

On 11/22/05, I ordered a fairly expensive graphics card (which was sold out everywhere else on the internet); website claimed "order processing" for weeks with no delivery; finally I e-mailed my intent to cancel the order (in December now); no response, no answer when phoning them many times. Finally, in response to my annoyed telephone message, they send an e-mail on 12/13/05 acknowledging cancellation of order and promising a refund within "10-12 business days". It is now 1/17/06 with still no refund (all while I pay interest/finance charges on this item). I looked online to see how they were rated and was shocked to find many others in the same boat--all victims of the runaround. If only I knew before throwing my money away... It's clear from the fact that they advertise discontinued/sold-out items, charge your card the same day for a non-stocked item, never answer their telephones, and give you a great deal of runaround that these people are not in business to keep customers. Avoid them like the plague!!!!

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