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All Customer Reviews (1)

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1-800-Luggage
Rating 2/10 1/5
modified review posted Dec-04-2006

I bought a Luggage Set and received the order notification without precise description. They sent me a smaller size set.
I emailed the company saying that they sent me a wrong product.
I observed that they changed the product specifications on the Web page.
Conclusion:
The company knew from the first day that there was a problem but they didn't contact me.
They never replayed any of the emails I sent.
The customer service representative lied to me several times when talking by phone. Actually, the problem is still unresolved.
This company is by no means reliable.

About osolaris

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Total Reviews 1
Helpful Reviews 2
Forum Posts 0
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Member Since 4-Dec-06
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