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osciros

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  • Rating 2/10
    1/5

    Terrible service!!! It was a waste of time. I will never order again.

    I placed order twice and it was cancelled both times without any reason. Customer service agent Linda kept telling me that my card is bad and not going through ( used 2 credit cards and paypal), which is ridiculous.

    This review was modified by osciros on May 23 2014 12:30:46 PM

  • Email reviewer
  • Rating 2/10
    1/5

    Terrible service!!! It's a waste of time. I will never order again.

    I placed order twice and it was cancelled both times without any reason. Customer service agent Linda kept telling me that my card is bad and not going through ( used 2 credit cards and paypal), which is ridiculous.

    This review was modified by osciros on May 22 2014 08:11:23 AM

  • Email reviewer
  • Rating 2/10
    1/5

    Placed order as sited presented the lowest price for part online. However the part never was in stock. Received email that part is out of stock and ETA unavailable. Don't want to deal with store that don't know their stock and mislead customers.


  • Email reviewer
  • Rating 2/10
    1/5

    I ordered a 2 ha Pioneer (SE-IRM290) IR Wireless Headphones, on 9/11/11. I have never received my order nor a update or tracking information. Nobody answered emails or phone calls. The message box is full so I wasn't able to leave a message. I will probably have to file a credit card chargeback.
    Lost money and time. Don't trust this store if you don't want to loos your money.


  • Email reviewer
  • Rating 2/10
    1/5

    The WORST store I've ever bought from . Ordered part half a year ago. They said it's special order estimated ship date: 2/23/2011. After 2 month they said that availability is unknown and they will not cancel order or refund. Had to contact my credit card company to return money.
    Don't buy form them if you don't want to loose money.


  • Email reviewer
  • Rating 4/10
    2/5

    Placed an order on this site. Haven't received it in time. When i called CS i found out that half of my order is not in stock and i have to wait. Eventually i received the first half. After more than a month they offered a refund. Paid by paypal . They said they will send a check. Already 2 weeks passed. Still waiting for refund.
    Costumer service is terrible. A lot of time wasting.


    posted Jun-24-2011

    AFMO
    Armed Forces Merchandise Outlet rep has responded

    “I am the AFMO.com Principal Merchant responsible for AFMO order fulfillment and customer service. I apologize for the inconvenience you have experienced.

    AFMO is currently taking steps to improve our order fulfillment process when a product is not in stock. This initiative will enable our customers to make informed decisions regarding keeping an order or cancelling it.

    I am confident that the measures we are taking will allow us to perform as a reliable supply source. We have already optimized our PayPal accounts to process refunds in a much timelier manner.

    AFMO customer service personnel are available from 9 am – 5 pm CST at 1-800-282-3327, via the life chat, or info@afmo.com. We hope you will choose to do business with us in the future. I welcome your questions, comments or suggestions.”


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