1/5

posted Feb-27-2009

I dealt with them once, I went online to find a local company to buy memory from, found super warehouse, placed a phone order to make sure it was in stock, Spoke to Joel who assured me it was in stock, went ahead and ordered on 1-27-09

waited a couple days and checked for tracking number, Item had not been sent yet, tried a couple
days later, still had not shipped. waited another day and called back, I was told they were out of stock and would ship from Texas.
I canceled my order at this time, called kingston ordered my memory and got it the following day,

a week or so later I recieve the order from Super warehouse. Call them gain, explain the whole deal,

they tell me they will email me a return label to ship it back, that takes another 2 days. finally
get the label and send it back immediately,

they received item back on 2-17-09

then I get an email from the boss at superwarehouse, thanking me for my purchase, blah, blah.

I am not surprised that he didn't know the order was canceled, at this place nobody seems to know whats going on.

anyway I'm still waiting to get my money back.

I but a lot of stuff online, and this is the worst experience I have had.

went ahead and filed a complaint with the BBB

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