1/5
posted Jan-07-2010
NOTE TO BUYERS:
I believe in doing honest business. If he does rectify my issue, I will post a positive review. Until then I stand on what I have stated.
................
You offered 1 of 2:
1) Purchase the $49.99 1 Year warranty with us, you return the phone, and we ship you a new one. This 1 year warranty would also apply to the new replacement phone we send you.
2) You may return the product for a refund, minus the 20% restocking fee.
I chose #2, as to get most of my money back.
Email was dated October 29, 2009, 12:21 AM. In the first email, you did also mention to me it was only 20 days and not 21 days. So to be fair, it is only right that jabcellular honors the promise.
The ONLY reason I bought from you was because Alex was friendly and nice. I hope you can rectify this with what you promised. This is business and most times you gain and sometimes you lose. A good business man will fix the problem with his clients.
..................................................
First posting:
After much searching online for a good unlocked phone, I bought a LG Arena from the site jabcellular.com. It worked fine for about 1 week, then started giving me trouble. I emailed him/called (Owner is Alex who tried to say he is an employee) and he said I could purchase an extended warranty for 1yr at the cost of $50, or return it for a refund after testing it. I opted in for a return and refund of over $300. After that particular email/conversation of asking for a refund his emails were slower and response was not as quick as before. He was in a hurry to sell a phone but not in a hurry to return anything anytime soon. Then he emailed me an excuse saying that his office was moving. After that no response at all. So now I have been RIPPED-OFF for over $300 with a dead LG phone and no way to get my hard earned money back.
Recently it says that his website is experiencing technical difficulties? I do not think so. I also noticed there are other complaints about him.
NOTE TO FUTURE BUYERS: Do NOT buy or engage with him.
Thanks
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![Share](javascript:share_rating({"review_body":"NOTE TO BUYERS:<br><br>I believe in doing honest business. If he does rectify my issue, I will post a positive review. Until then I stand on what I have stated.<br>................ <br>You offered 1 of 2: <br><br>1) Purchase the $49.99 1 Year warranty with us, you return the phone, and we ship you a new one. This 1 year warranty would also apply to the new replacement phone we send you. <br> <br>2) You may return the product for a refund, minus the 20% restocking fee. <br><br>I chose #2, as to get most of my money back.<br><br>Email was dated October 29, 2009, 12:21 AM. In the first email, you did also mention to me it was only 20 days and not 21 days. So to be fair, it is only right that jabcellular honors the promise. <br><br>The ONLY reason I bought from you was because Alex was friendly and nice. I hope you can rectify this with what you promised. This is business and most times you gain and sometimes you lose. A good business man will fix the problem with his clients. <br> <br>..................................................<br><br>First posting:<br>After much searching online for a good unlocked phone, I bought a LG Arena from the site jabcellular.com. It worked fine for about 1 week, then started giving me trouble. I emailed him\/called (Owner is Alex who tried to say he is an employee) and he said I could purchase an extended warranty for 1yr at the cost of $50, or return it for a refund after testing it. I opted in for a return and refund of over $300. After that particular email\/conversation of asking for a refund his emails were slower and response was not as quick as before. He was in a hurry to sell a phone but not in a hurry to return anything anytime soon. Then he emailed me an excuse saying that his office was moving. After that no response at all. So now I have been RIPPED-OFF for over $300 with a dead LG phone and no way to get my hard earned money back.<br><br>Recently it says that his website is experiencing technical difficulties? I do not think so. I also noticed there are other complaints about him.<br><br>NOTE TO FUTURE BUYERS: Do NOT buy or engage with him.<br><br>Thanks","link":"http:\/\/www.resellerratings.com\/store\/JAB_Cellular\/comment\/530154#comment530154","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/JAB_Cellular.jpg","store_name":"JAB Cellular","username":"onlinesubmission","rating":"1"}, "single");){kind=link}
“Please note that you were requesting the phone to be returned outside of the number of days after your purchase, which were stated on the website.
You were not mislead. We suggested to you that had you purchased the warranty, you phone would have been replaced since it was outside of the "grace period" for returns.
Thank you”