We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

All 1 Customer Review(s) | by online_shopper

sort by store, date, rating, likes

Sharper Image
Rating 2/10
1/5
modified review posted Dec-27-2010

“I totally agree with other reviewers about very poor customer service and bad products. I purchased an MP3 docking station for my husband's Christmas present. It arrived without the AC power cord. When I phoned the Sharper Image customer service center to see if I could get one, I waited for over an hour before I spoke with a representative. This representative told me that I should call the manufacturer of the product because they did not carry replacement parts. I called the manufacturer who said that the cord would be $18. Are you kidding me? Someone forget to package it and now you want to charge me! I called Sharper Image back and spoke with a different representative. This representative was extremely rude when I told her that I wanted to just return the product. I will never purchase from Sharper Image again. Be prepared for a very lengthy and aggravating process if you purchase products from this company!”

modified review This review was modified by online_shopper on December 27 2010 12:16:29 PM

No Avatar

  • Their Story: online_shopper has not entered their story in their biography.

Reviewer Stats

Total Reviews 1
Helpful Reviews
Forum Posts 0
Homepage
Member Since 27-Dec-10
Last visit First visit!

online_shopper's Favorite Stores

No stores favored...

online_shopper's All Stores Reviewed

  Sharper Image Rating 2/10

online_shopper's Least Liked Stores

  Sharper Image Rating 2/10