4/5

posted Dec-02-2010

BUYER BEWARE!!!

Think twice about doing business with this company! Not only is the customer service staff rude, argumentative, and boorish, but they also do NOT give a damn about the customer!

While trying to clear up my shipping/billing address issue, the CSR rep sent me emails screaming at me!

They do NOT speak good English.

It is worth paying a few extra bucks for your product.

Oh, they waited 4 days to ship my item!!! WTF. Its shipping UPS ground so it probably will be 11 days total it took for them to get my item to me!

UPDATE 2-9-2011

I just received a call from HyperMicrosystems Customer Service Manager deeply apologizing for my shopping experience. She regretted that I had a bad experience and promised that they are making changes to ensure that going forward, shopping experiences with them will be pleasant.

I also received the product that I purchased and was happy.

Thanks to the phone call from HM, I have adjusted the survey results from 1 star to 4 stars as well as reviewing other ratings I gave previously.

This review was modified by olejatt on February 09 2011 09:54:11 AM

comment on review | report?

Is this review?… Helpful (1) Cool Share