4/5

posted Nov-07-2007

I ordered a HP ethernet card. It arrived in a couple of days, but did not work. I called their customer service as noted in their instructions and was told to send an e-mail, which I did, and did again, and then again a third time. Finally, after about a week, I received an e-mail asking about what the problem was and with troubleshooting info. I followed their instructions and then got back to them that it still didn't work. They provided a return authorization and sent out a replacement, which has worked just wonderfully.

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5/5

posted Apr-29-2007

I bought a laser cartridge for an HP and black and color ink for a Canon...Very quick delivery...so far, they work great!!

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5/5

posted Mar-01-2007

Purchased Peachtree accounting software. Great deal after rebate. Package arrived on-time just as they said it would...I have enjoyed doing business with Staples, both on-line and at their local store.

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1/5

posted Mar-01-2007

I bought a Plantronics headset in November. Though website showed the model compatible with our phone system, it was not. I requested an exchange but they said they could credit me if I sent it back and then reorder. I received an RGA to return goods...did so mid-December...they have not provided a credit, they will not return phone calls, nor respond to e-mails...I am ready to turn this over to the Illinois Attorney General....Remember, things may be great with this vendor if all is well...pray that you don't need to return anything

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5/5

posted Nov-30-2006

I purchased a Palm T/X direct from PalmOne.
The order was handled flawlessly with quick delivery. No complaints!

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5/5

posted Nov-30-2006

Wow....what a great place to work with...and I had thought that Dell was as good as it gets....they were with me all through the process keeping me update on what was happening and why.....but what still hits me is the amount of upfront work Kevin did...and made sure I was buying what I needed...not buying things that were overkill for my needs....and everything worked beautifully when it arrived.....

I highly recomend them for your computer needs!!!!

1/6/07..just a follow-up..sometimes you don't know how good service is until a problem develops...I had some strange goings-on with my computer...Kevin walked me through a troubleshooting process and helped me resolve the problem quickly...I continue to rate them as the top of the line....

This review was modified by nohairday on January 06 2007 10:36:05 AM

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