We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

All 1 Customer Review(s) | by niki1322

sort by store, date, rating, likes

Zale Corp.
Rating 2/10
1/5
modified review posted Nov-29-2012

“Do NOT have something delivered to an address if you will not be home and your product is over $100. I made a mistake by not seeing that if your order is over $100 a signature is required. This was my mistake and I take fault for this. However, I tried to have my shipment redirected or left without a signature. I called Zales who told me that they cannot make these changes once an order is placed and I would have to contact FedEx to have them leave it without the signature. Once I received the tracking information I called FedEx who told me they are paid to get the signature from Zales and I could ask Zales to place an indirect signature on the order. This means I could leave a note authorizing them to leave the package and sign the paper. I called Zales again. They would not do this and would not change the address to my work address. This was an engraved item. It is ridiculous that I cannot have the package left with my permision to do so or redirect it. Poor poor business decision to have this policy in place. I will NOT ever order or buy from Zales again. What a hassle. By the way, my purchase was $107!!!”


No Avatar

  • Their Story: niki1322 has not entered their story in their biography.

Reviewer Stats

Total Reviews 1
Helpful Reviews
Forum Posts 0
Homepage
Member Since 29-Nov-12
Last visit First visit!

niki1322's Favorite Stores

No stores favored...

niki1322's All Stores Reviewed

  Zale Corp. Rating 2/10

niki1322's Least Liked Stores

  Zale Corp. Rating 2/10