5/5
posted Feb-17-2011
Fantastic!
I had issues on my end with attaching the photo for a custom made puzzle, but hey no worries, with all the emails I kept sending, I was replied back with courteousness, kindness, and a determination to help me in any way possible. To me, the most important aspect in running a business is communication with customers. If I don't have that, I'll be gone, no matter how good a product is. Venus ticked this box for me.
I must admit I was sceptical about purchasing from the internet (and by saying so if I ever do this, it is usually with companies in my own country, or the USA). What made me feel comfortable to go ahead, was the use of PayPal. In the end I gave it a shot, and I was not disappointed whatsoever.
Every question I had was immediately answered. As soon as I placed my order, the order was being processed. Two days later my order was dispatched. Another two days later, I received my package.
With all that, I tracked my order from leaving Slovakia, and coming all the way to me in Sydney, Australia using the DHL website.
When I received the puzzle, I was half expecting it to be mediocre in quality (for the price I was paying) but I must say I was quite delighted when I opened the box. The picture came out just right and it had a great finish on top. It's not just a paper image stuck on cardboard. They did something to it of which I don't know the details. All I can say is, as a consumer, it looked great and I was pleased.
I'm glad that I purchased the product from Venus, and I'll be telling all my friends about this place!!!
Good work fellas!!
Nicky :-)
36,421 stores
1,204,395 reviews
5690 shoppers online now
Total Reviews
Helpful Reviews
Homepage
Member Since
![Share](javascript:share_rating({"review_body":"Fantastic!<br>I had issues on my end with attaching the photo for a custom made puzzle, but hey no worries, with all the emails I kept sending, I was replied back with courteousness, kindness, and a determination to help me in any way possible. To me, the most important aspect in running a business is communication with customers. If I don\u0027t have that, I\u0027ll be gone, no matter how good a product is. Venus ticked this box for me.<br>I must admit I was sceptical about purchasing from the internet (and by saying so if I ever do this, it is usually with companies in my own country, or the USA). What made me feel comfortable to go ahead, was the use of PayPal. In the end I gave it a shot, and I was not disappointed whatsoever.<br>Every question I had was immediately answered. As soon as I placed my order, the order was being processed. Two days later my order was dispatched. Another two days later, I received my package.<br>With all that, I tracked my order from leaving Slovakia, and coming all the way to me in Sydney, Australia using the DHL website.<br>When I received the puzzle, I was half expecting it to be mediocre in quality (for the price I was paying) but I must say I was quite delighted when I opened the box. The picture came out just right and it had a great finish on top. It\u0027s not just a paper image stuck on cardboard. They did something to it of which I don\u0027t know the details. All I can say is, as a consumer, it looked great and I was pleased.<br><br>I\u0027m glad that I purchased the product from Venus, and I\u0027ll be telling all my friends about this place!!!<br>Good work fellas!!<br><br>Nicky :-)","link":"http:\/\/www.resellerratings.com\/store\/VenusPuzzle_Venus\/comment\/707003#comment707003","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/VenusPuzzle_Venus.jpg","store_name":"VenusPuzzle.com \/ Venus","username":"nickyaghabi","rating":"5"}, "single");){kind=link}