5/5

posted Mar-14-2006

A couple years ago I purchased a computer from Russ, with the recommendation from a fellow employee, and was pleased with the results. The whole process of ordering and upgrading to my specifications was a pleasurable experience with out the hassle of a sales pitch. He truly wants you to have a perfect product that you would be happy with.

Anyway, two years latter I wanted to add a new hard drive and memory in which I thought I could install with out any support. Well as you know things did not go as well as I expected. I called Russ and with out any hesitation he immediately started working on my problem with a precise and accurate manner for trouble shooting. His knowledge of the components and how they interact with each other is far superior to any help desk I have encountered. At the end of this ordeal I offered to compensate him but he refused (try doing this with the big companies).

I have been soliciting his company for years now, but most people would rather not spend the money. My point is that you will buy a cheaper brand and in two years you will need another one. With Tasty your computer can be easily upgraded with components you purchased somewhere else and still get technical support. I would not buy any other brand but Tasty……

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