1/5

posted May-05-2012

Worst online customer support I have ever had. I ordered 3 items, which shipped in two separate packages, and only actually received 2. I called to find out what had happened and ups had left it on the street and it was stolen. After calling UPS, they told me that if Target filed a claim, it could be reimbursed and everything would be fine. Target refused to make the call to start the claim because "the package was delivered". In other words, thanks for the money, screw you. It took them 30 min of being on and off of hold and constantly repeating my self for their broken English to find out that taking care of their customers is the last priority, especially if they already have your money. Do not use the website, and I wouldn't use their stores either.

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