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All 1 Customer Review(s) | by neal_n_jones

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KEH Camera
Rating 10/10
modified review posted Nov-12-2012

Overall, very good.
I've always had good experiences ordering from KEH.
Good selection of used equipment, GREAT pricing, and fast shipping.

Let me add GREAT customer service to that list!

Within 30 min of my original review, (see below, I mention a damaged filter ring on a $35 lens i ordered), a customer service rep from KEH contacted me offering a refund on the lens and free return shipping!
Keep in mind that this is a $35 item, KEH will probably spend more on resolving the issue than it's worth.

Thanks again [KEH Customer service rep] Dan.
After this experience I won't think twice about ordering from KEH in the future.

"If i had to complain about one thing, it'd be that the filter threads on one of the camera lenses I ordered (Canon FD 70-210) was damaged. Not a big deal as it probably happened during shipping, even though the item was packaged reasonably well
(can't really blame KEH for the fact that 30+yr old plastic filter ring = brittle)"”

modified review This review was modified by neal_n_jones on November 12 2012 09:55:00 AM

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Reviewer Stats

Total Reviews 1
Helpful Reviews
Forum Posts 0
Member Since 12-Nov-12
Last visit First visit!

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  KEH Camera Rating 10/10

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  KEH Camera Rating 10/10

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