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neal_n_jones

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  • Rating 10/10
    5/5


    Overall, very good.
    I've always had good experiences ordering from KEH.
    Good selection of used equipment, GREAT pricing, and fast shipping.

    *Update*
    Let me add GREAT customer service to that list!

    Within 30 min of my original review, (see below, I mention a damaged filter ring on a $35 lens i ordered), a customer service rep from KEH contacted me offering a refund on the lens and free return shipping!
    Keep in mind that this is a $35 item, KEH will probably spend more on resolving the issue than it's worth.

    Thanks again [KEH Customer service rep] Dan.
    After this experience I won't think twice about ordering from KEH in the future.


    "If i had to complain about one thing, it'd be that the filter threads on one of the camera lenses I ordered (Canon FD 70-210) was damaged. Not a big deal as it probably happened during shipping, even though the item was packaged reasonably well
    (can't really blame KEH for the fact that 30+yr old plastic filter ring = brittle)"

    This review was modified by neal_n_jones on November 12 2012 09:55:00 AM

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