“I was charged $450 for a $30 phone card. To say they are unethical would be flattery. They are nothing more than thieves. I complained to the Department of Consumer Affairs, and will be taking them to the Small Claims Court. I do not know why they are allowed to trade.
I have sued them through the Small Claims Court. A certified letter to VB Management at the Broadway address was refused, and on the one occasion I spoke to Sam, he denied any knowledge of the issue, even though I have a copy of an e-mail from the company (under the VB Management letterhead) offering me compensation. Furthermore, he must have been issued with a summons by the Court. I FAXed him all the details, and have pursued him by phone without success, as he is permanently 'unavailable'.