1/5

posted Jun-26-2010
I used to use this company quite a bit. I never had problems getting my software until last week. I paid for my application, and then you have two options to get your software. You can have SMS to your phone, OR you can download it to your PC. Well, I am with Sprint, and the SMS never works from a 3rd part company. But, the PC option used to always work and that's how I get my software. Well, my last program that I bought errored out, "File Not Available". I tried it at least 30 times, with the same result. I tried their email form for support, and like the other guy above, I never got a response. It has been about a week now, and they don't seem to interested to help me. The only thing I got was an automated email saying, check out or forums??? That is shady business folks, they take your money, and you get nothing in return! That is STEALING in my book. I filled out a refund form, but seriously doubt that that will do nothing. The only thing that concerns me is, they have my credit card info.
July 7th Update: It has now been 3 weeks since I contacted their support numerous times. I even filled out a refund request. AS USUAL, I have not heard from anyone. I paid for a program, and received NOTHING. These people are pathetic, and I will NO LONGER use them.
They do not have any customer support! I would stay away from this company, they will rip you off as they did me.
Michael Vaughan

This review was modified by
mvaughan737 on July 07 2010 09:09:43 AM