1/5

posted Mar-10-2004

Sorry that I have to go against general opinion here. The service was not timely at all! Five days from the placing of the order to an invoice being printed. Another 5 days for the order to arrive! The product was defective and another 4 days passed before I was told to send it back at my expense. I was told that the replacement modules had just arrived the same day my returned goods got to compu-vision. Yet it was another 8 days and a telephone call to find out from the Canada Post tracking information that my replacement parts had just went in the mail. A very poor experience for web shopping. As well I had to pay the shipping costs for the replacement item. I was told that I should contact the manufacturer (OCZ) for compensation. Any seller worth dealing with would either absorb that cost or obtain it from the manufacturer himself.

This review was modified by murky on March 10 2004 01:56:21 PM

comment on review | report?

Is this review?… Helpful Cool (1) Share