1/5

posted Oct-28-2010

The very first purchase I made through this company was excellent. I purchased on a sunday and the two netbooks I ordered arrived the following tuesday only three days later. Being very satisfied with the company I later purchased a top of line notebook (laptop) for myself and an Ipod touch for my girlfriend as a present. I made the purchase on Sept 21, 2010 which is coincidentally the day they went on vacation until October 4. Once October rolled around my card was charged and everything seemed in order. I was called a day or two later and told that the there was a problem retrieving the Ipod and it would be shipped separately from the notebook. Another day later I receive an e-mail stating the Ipod was not available and my card was immediately refunded. That same day the status of my laptop turned to shipped without a tracking number available. I have waited three weeks since then and I have still not received the computer or a tracking number. I have emailed and waited on hold on the telephone for hours now with no response. I just lost my job at UPS and I am going to make a few calls to my former co-workers to see if a package is even en route to me. I am very unhappy with this past purchase and will take steps to disrepute the company.

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